As we return to treating patients in the office, protecting the health and safety of our patients and staff is our top priority. Many things have changed since your last visit, but our commitment to your safety has not. Please read the information below prior to your visit in order to see the steps we are taking to ensure the health and safety of all who enter our office.
Rescheduling Due to COVID-19 Exposure & Symptoms
If your answer is
yes to any of the following questions, please contact our office to reschedule your appointment 2 weeks beyond today’s date.
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- Has the patient or your family been in contact with anyone exhibiting symptoms of COVID-19 in the last 14 days?
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- Has the patient or anyone in your family had a temperature of 100 or greater in the last 48 hours?
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- Has the patient or anyone in your family been experiencing any of the following symptoms?
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- fever
- coughing
- sore throat
- shortness of breath
- muscle aches
- chills
- recent loss of sense of taste or smell
Appointment Procedures
Notify Us of Your Arrival
When you first arrive, do not enter the building. Please wait in your car and text us at 865-999-0390 to let us know that you have arrived. Please include your child’s name and the color and type of car you are driving. Prior to treatment, all patients will be asked to complete a health screening before entering our office.
One Person May Accompany Patients
In order to limit the number of people in our building, only 1 parent/guardian will be allowed to accompany the patient. Please make arrangements for siblings of the patient that don’t have appointments to stay at home or in the car during the visit. If patients are able to come in and complete the visit on their own, then we encourage parents to please wait in their car during the appointment.
Wear a Mask
Parents/guardians will need to wear a mask to the dental visit, so please remember to bring yours along.
We Will Take Your Temperature
All patients and parents entering the building will be given hand sanitizer to use and will have their temperature taken. If anyone (parent or patient) has a temperature of 100 or greater, then you will be asked to reschedule your appointment for a time 2 weeks beyond today’s date.
Safety Is Our Priority
In addition to our existing sterilization and cleaning protocols, we will have additional focus placed on cleaning common areas of our office. Door knobs, countertops, and other surfaces will be cleaned frequently. Our Sterilization Technician will oversee this process.
We have missed you all and cannot wait to see you! Thank you for your patience and cooperation as we implement these new procedures for your safety and the safety of our team. Let us know if you have any questions. See you soon!
